Responsible Service of Alcohol (RSA)

(2 customer reviews)


  • December 2020
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Planning on taking the next step towards your career in hospitality?? Completing your Responsible Service of Alcohol (RSA) through First Step Training is the perfect place to start.  Undertaking the approved Responsible Service of Alcohol (RSA) program meets the State compliance and legislative requirements whilst also giving you the skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises.

Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences. Licensees and staff subject to mandatory RSA requirements have 30 days from the date on which they first sell, offer for sale or serve liquor on the licensed premises to complete an RSA program.

Responsible Service of alcohol (RSA) training needs to be updated by candidates every three years.

The Responsible Service of Alcohol training is endorsed by VCGLR


4 Hours


Please refer to the calendar for available times. Be quick as they fill fast!!


There are no formal prerequisites for the Responsible Service of Alcohol (RSA) course, just an enthusiastic attitude and love for Hospitality.


The RSA program covers a range of topics including:

  •  problems associated with excessive consumption
  •  alcohol and the law
  •  the question of who is responsible for RSA
  •  facts about alcohol
  •  improving the atmosphere of your premises
  •  handling difficult customers.


Accredited Responsible Service of alcohol (RSA) Certificate.

The skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises = Your ticket to the Hospitality job of your dreams.


Pen.  Photo Identification (ie. drivers license, passport, etc).


Neat Casual.

2 reviews for Responsible Service of Alcohol (RSA)

  1. Sam

    This was a really cruisey experience. I did my RSA – The course was great fun and landed a job straight after. Keen to do the cocktail course v soon! Cheers First Step #stepup

  2. Harley

    I hate doing these, but this one was alright. Bit of fun and good vibe.

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